Monday, April 13, 2009

YOU Can File HIGH Priority Bugs for ILM2 Too

At TEC I got to chat with somebody from the ILM team and learned something pretty neat. Bugs filed on Connect are not just tossed aside, they actually make it into the ILM team's bug tracking system with high priority. The reasoning is that bugs found while the product is in Release Candidate are customer facing bugs that need high priority.

Enthusiasm here should be tempered, because AFAIK a bug of this priority can still fall victim to "won't fix" unless it has enough support.

The moral of the story is: working with pre-release software is not easy (unless you're running Win7) but if bugs aren't filed then customers and the ILM team lose because those bugs won't get the attention they need.

No comments: